Speakers

Early-confirmed speakers:

   James Reddington
James Reddington
Head of Consumer Loyalty & Rewards
Telefónica UK
   Ciaran Astin
Ciaran Astin
Director of Customer Value
Direct Line
   Sue Pickering
Sue Pickering
Head of Brand and Customer Experience
ebuyer
   Russell Jones
Russell Jones
Head of Marketing and Communications
Aston Villa
 
Rod Grainger
Head of Customer Experience
Marstons
   İnci Özata
İnci Özata
‎Campaign and Churn Manager
Turkcell
 
Nicola Collister
Chairwoman
Customer Contact Association
   Martin Dowson
Martin Dowson
Customer Experience Coach
Comotional
   Stefan Osthaus
Stefan Osthaus
Managing Director
mybalance
   Eric Golding
Eric Golding
Managing Director
Stanley Davis Practice Support Services
   Moe Nawaz
Moe Nawaz
Mastermind Strategist & Editor
Success News
   Nicola Kaye
Nicola Kaye
Head of Consumer Sales
Aston Villa
   Katrina Adamson
Katrina Adamson
Customer Insight Manager
Aston Villa
 
Stephen Ashcroft
Procurement and Proposals Coach
Brian Farrington

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